Monday, August 23, 2010

Market Your Virtual Food to Social Users

In 2009, Internet users bought nearly $2.2 billion worth of virtual goods; experts forecast that number will increase to $6 billion by 2013. – eMarketer

 

Applications and social games that allow users to spend real-world money to enhance their online experience are the top earners in the virtual numbers game.

 

“Last year, social games, one of the most popular forms of social application, generated over $500 million in revenue — the majority of which came from social games on Facebook.” – Mashable

 

farmville

 

This growing trend of virtual shopping presents a huge opportunity for premium food marketers to repurpose their real-world product in an online world.

 

UK newspaper, The Guardian recently reported that Small Planet Foods, a subsidiary of General Foods, had introduced a new brand of organic blueberries that only exists in the virtual world where it is traded although the money needed to purchase them is quite real. The blueberries represent a “brand extension” of a real-world product which General Foods plans to use to establish a presence in FarmVille.

 

As consumers continue to spend more time engaging with social gaming tools, how can you integrate your food product into this virtual world? Is there an application or game that currently exists, such as Second Life or FarmVille, where you would like to create a presence? Or, would you create your own virtual world or game to engage customers? 

 

  • Share/Save/Bookmark

Tuesday, July 27, 2010

Has Your Premium Food Been Spotted?

If you’re a foodie then Foodspotting.com is the site for you. A social networking visual food guide, Foodspotting takes user sharing beyond restaurant reviews and recommendations by requiring that photos speak for the reviewer.

 

foodspotting

 

Foodspotting is a collection of user-uploaded photos of various edible treats and where to find them. You can set your location and browse items in your neighborhood, and further specify by food type, by place or by person. You can further sort by dishes that have received the highest ratings or were most recently added. – Mashable

 

In addition, the program is available as an app for any Apple mobile media device, allowing users to post an entry to the site while on-location.

 

“We think this platform has a lot of potential, particularly for local advertisers. Business could reward users for completing guides, loyalty cards and “other desired actions,” founder Alexa Andrzejewski suggested.

 

Are you excited about Foodspotting? Do you think this could be the foodie equivalent to FourSquare?

 

  • Share/Save/Bookmark

Thursday, July 22, 2010

Create Apps Specifically for iPad to Market Premium Food

The premium food marketers that are approaching programming for iPad apps differently than iPhone apps are achieving a ‘Wow!’ factor.

 

Kraft Foods recently unveiled “Big Fork, Little Fork,” an iPad app that is targeting young parents and kids with information on healthy eating.

 

The iPad provides a wider canvas, which will include how-to videos, educational games and basic skills for kids in the kitchen, as well as recipes.

 

Kraft, with Meredith, has created content specifically for this platform.

 

Advertising Age

 

kraft_foods_ipad_02

By utilizing the larger screen space and incorporating video, iPad app developers are using the tool to its full potential to engage users.

 

“IPad lends itself to brand content if content makes sense for that brand,” said Derek Handley co-founder and CEO of Hyperfactory. “It’s different from business as usual. It’s the intersection of new-content development, product development and designing the user interface and how the consumer interacts.”

 

Have you marketed an app specifically for iPad? If so, what were your top priorities or concerns in using the new platform?

 

 

 

 

  • Share/Save/Bookmark

Friday, July 16, 2010

How to Manage a Social Crisis When Marketing Premium Food

A good premium food marketer will have a crisis communications plan at hand for any potential emergency. But, how many have a social media crisis communications plan ready?

 

A social media strategy is not complete without a crisis communications plan. Before a social media strategy is implemented, it is important to review and modify an organization’s existing crisis communications plan; or if needed, draft a comprehensive crisis communications plan. 

 

Social media not only presents new risks or threats that an organization needs to consider, it also introduces new ways to listen to conversations and respond to potential crisis situations.

 

Mashable recently reported on a new scam hitting Facebook that targeted Coca-Cola.

 

truthaboutcoke

 

The scam promises to show you a video revealing the “truth” about Coca-Cola, but all it’s really after is your personal info.

 

The message reads: “I am part of the 98.0% of people that are NEVER gonna drink Coca Cola again after this HORRIFIC video,” followed by a link.

 

If you click on the link, you’ll be asked to share the video seven times. However, the counter doesn’t work, so eventually you’ll be tempted to click on a link that says “Cant Be Bothered To Wait? –> Click Here To Skip This.”

 

The second link takes you to a poll, which — you guessed it — is the central part of the scam. It asks you for personal information you should definitely not reveal to just anyone or any application.

 

As the interactive and social world continues to evolve, it is imperative that your organization has a plan of action ready for any potential emergencies. Have you implemented a social media crisis communications plan?  

 

 

  • Share/Save/Bookmark

Thursday, July 1, 2010

S&B Marketing Consultation: It’s Your Call

Want to add some punch to your lunch? Stephan & Brady is offering a free 30-minute consultation to help you deal with the tricky marketing issues or questions you just can’t seem to solve.

 

Through December 2010, we’ll bring one session every other month to our blog readers. Topics will vary from social and interactive media to public relations and design. While we’ll provide a topic for each session, we are open to discussing an issue that’s a hot button for you. We’re leaving the lines of communication open because It’s Your Call 

 

itsyourcall

 

The best part? It really is free – no sales pitches, no gimmicks – just honest-to-goodness advice. The only thing we ask is that you leave a comment in this post letting us know why your company is the best candidate for the phone consultation. We’ll pick one winner at random from the responses. No need to enter more than once. You can provide a name and email and we’ll let you know you’ve won, or we’ll announce the winner based on their comment “handle,” in which case you’ll need to check back and email us with your info.

 

We’ll probably summarize the consultation into a blog post so everyone can benefit, but you can remain anonymous if you like.

 

Our first session will take place on Wednesday, August 4 over the lunch hour (or whatever timeframe best suits your needs). We’ll be taking submissions for this session today through July 23 and will select the first participant on July 28. Our first topic is “Does online advertising work for B2B?” But remember, if there is something else you’d really like to discuss, we’re open to that as well.

 

We’re excited to share our collective wisdom and look forward to stimulating conversation and interaction. Comment away, and good luck!

 

 

 

 

 

 

  • Share/Save/Bookmark

Friday, June 25, 2010

Reward Tweeters to Market Premium Food

If you have a substantial number of followers on Twitter, you’re off to a good start. However, the point of Twitter is not to amass followers, but to have them engage with your brand. The most successful premium food marketers using Twitter provide value to their customers.

 

One way to engage your followers is to reward those with “Klout.” An analytics service that tracks users’ influence based on several factors including the quality of followers and tweets, Klout places Twitter users into categories ranging from Observer to Celebrity based on their score.

 

 klout-logo1

 

Starbucks and Virgin America are two companies that are using Klout scores to help market their brand to tweeters that meet the criteria of “influencer.” In March, Starbucks offered free samples of Pike’s Place Roast coffee to influential Twitter users who often tweeted about coffee. More recently, Virgin offered free round-trip airfare between Toronto and San Francisco or Los Angeles to influencers and were invited to a launch event to celebrate Virgin’s new presence in Toronto.  

 

The most interesting thing about these promotions is that there are no strings attached. Influencers can choose to accept the free offer and are not obligated to do anything in return.

 

“If you accept the offer you are not required to do anything. We do not want to “buy” your tweets. You are receiving the product because you are influential and have authority on topics related to the product. This is a more targeted form of receiving a sample while shopping at the grocery store. You are welcome to tell the world you love the product, you hate the product or say nothing at all.

If you decide to talk about the product we will ask you to disclose that you received a sample. We will send you more information about this when we ship the product.” – Klout 

 

What kind of offer could your brand provide Twitter influencers with Klout? Do you think these promotions will help the companies gain more of a presence on Twitter or will the recipients simply take the free gift and not advocate the brand?

 

  • Share/Save/Bookmark

Thursday, June 17, 2010

Premium Food Marketers Win Social Media Race

Premium food brands are leading the way in social media marketing. In the first media measurement of its kind, Famecount.com recently announced that Starbucks is the most popular consumer brand in the social media world.

 

Food brands took six of the top ten spots in the consumer brand category:

 

1. Starbucks

2. Coca-Cola

3. Skittles

4. Whole Foods Market

5. Oreo  

6. RedBull

7. Zappos.com

8. JetBlue Airways

9. Dell

10. Woot!

 

To determine the leading consumer brands using social media, Famecount analyzed information from the top social media sites – Facebook, Twitter and YouTube. The only brand not using all three channels is Woot, which doesn’t have a YouTube presence.

 

In a press release, Daniel Dearlove, founder of Famecount.com, explained the importance of the study,

 

“This data is unique in that it gives us for the first time an accurate global ranking of the popularity of brands online. It is interesting to see established offline brands perform so strongly. This highlights the growing importance of social media in wider marketing campaigns, as well as the applicability of these channels to established brands, which may not have had a significant online presence previously. Social networks are helping them to tap into wider audiences and strengthen communications with existing consumers.”

 

While this information shows strong evidence that consumers are willing to claim loyalty to their favorite premium food brands, there is definitely a need for more statistical data about social media’s influence on brands. The Famecount study is a big step in the right direction and it will be interesting to see what evolves from this point on.

  • Share/Save/Bookmark

Thursday, April 15, 2010

Premium Food Marketers Can Now “Advertise” on Twitter

Premium food marketers rejoice: you can add Twitter to your online advertising mix.

Twitter announced this week they are launching a new advertising platform which will allow companies to pay for “Promoted Tweets.” For now, these tweets will appear as the top spot in Twitter Search results, which is similar in approach to Google AdWords. 

“According to AdAge and The New York Times, the platform will allow businesses to insert themselves into the Twitter stream in order to rise above the noise. It will start with search results, but later on will enter both Twitter.com streams and third-party apps such as TweetDeck and Tweetie. Only one ad will be displayed at a time.” — Mashable

Twitter has indicated that if a Promoted Tweet isn’t replied to or forwarded by other users, it will disappear. This applies some pressure to premium food marketers to provide relevant content that their target audiences can react to – keeping in line with the purpose of Twitter.

Beta platform customer, Starbucks, has already seen success, with a multitude of people retweeting the promoted tweet below. Of course, it helps that the purpose of this particular promoted tweet is to give something away. Everybody loves a freebie.

promotedtweet

This approach seems pretty win-win to me. Marketers receive top placement of promotional tweets; Twitter will finally show a way to generate income; and consumers can continue to enjoy the service without being bombarded by intrusive ads.

What do you think? Is Twitter’s approach to paid tweets a good one or would you recommend something different?

  • Share/Save/Bookmark

Friday, April 9, 2010

What Do Facebook Community Pages Mean to Premium Food Marketers?

Facebook has again made page adjustments which could impact how fans interact with premium food brands on the site.

 

One of the most recent of these changes is the ability to choose a “community page” option or an “official page” option when building a Facebook fan page. While both look very similar, there are distinct differences between the two.

fb-community-pages

Community pages are for all of the unofficial pages created by fans in support of (or against) certain topics, brands or causes – think “Can this French fry get more fans than Miley Cyrus?” In fact, search for Miley Cyrus in Facebook and you’ll find more than 500 page results. Are any of them the actual Miley Cyrus?

 

There’s a big difference in functionality too - Facebook says that if a page becomes popular enough, administration will be handed over to the Facebook community. In other words, Community Pages become a whole lot like a wiki once they reach a certain threshold.Mashable

 

So how does this change affect premium food marketers? Well, Facebook is hoping that the new distinction will allow companies to maintain a stronger hold on their brand identities. If you are the “official you,” you’ll be able to declare it so and maintain your brand identity while allowing fans to continue to show enthusiasm. Consider it a form of identity theft protection for Facebook Fan Pages.

 

In my opinion, the only thing missing is some sort of identifier that calls out the official page. For instance, I searched Starbucks and Facebook returned 3,500 results. The only way I could tell which fan page was the official Starbucks was the fan count (more than 6 million in this case). Had Facebook labeled the official page, I wouldn’t have to wonder which of the 3,500 pages I should fan to declare my devotion to the coffee brand.

 

How do you feel about this split in Fan Pages? Do you think Community Pages are a good thing or will they ultimately harm a brand’s image?

 

 

  • Share/Save/Bookmark

Wednesday, March 31, 2010

Gift Cards go Social to Market Premium Food

If gift cards are part of your premium food marketing arsenal, there is a great new tool that will allow you to bring them into the social media world.

The National Retail Federation estimates that U.S. consumers spent more than $20 billion on gift cards during the 2009 holiday season. By making your premium food gift cards available for purchase where consumers spend an increasingly large amount of their time – on social media sites and their cell phones – you will help boost your marketing potential and make your brand more accessible.

friendgiftr1

Friendgiftr provides consumers the ability to purchase and send gift cards from a variety of merchants directly from the Web site, from social media sites such as Facebook or, coming soon, from a smart phone.

 

“Simply put, Friendgiftr lets you shop pretty much anywhere through the world’s first ever virtual network of linked commercial applications.”

 

  • Share/Save/Bookmark