Monday, October 11, 2010

Market Your Premium Food without Bursting its Bubble

Trends come and go. But when a trend goes bust, how can you keep your premium food sales up?

One recent trend is bacon, which took off in 2008. Since then, bacon has moved beyond breakfast and into every part of the menu, even drinks and dessert.

But according to the Wall Street Journal, the bacon backlash has begun:

Chef John Currence, owner of four restaurants in Oxford, Miss., adores bacon and proudly wears a pig tattoo on his arm. But even he says that the bacon craze has gone a bit far. Strike that: The man recently received a gift of bacon-flavored lip balm. It’s gone way too far.

“It’s like cussing,” Mr. Currence says of today’s over-use of bacon in restaurants. “It’s easy, it’s effective, it always gets a cocked eyebrow, but it just doesn’t belong in church.” Bacon is a staple of the Southern cuisine he specializes in, but it shouldn’t become a crutch—it’s facile and everything ends up tasting the same, Mr. Currence says – The Wall Street Journal

Food trends can be a food marketing boon, a way to promote new products or gain attention. Just be prepared that if you jump on a particular bandwagon, your audience might get much smaller once the trendinistas move to a new song. It doesn’t mean a core audience won’t still be there—check out this list of 40 years of food trends from the New York Times. After all, people still eat goat cheese, cilantro and kiwi fruit and drink California wines.

To keep going with our musical analogy, it’s like a popular song on the radio. When it’s played too much, people tire of hearing it. But come out with another song (or product) and you can build a loyal audience for your brand, not just a product. And people will eventually remember why they loved the original song in the first place—even if they don’t want to hear it all the time.

Personally, while I might not need a bacon-salt rimmed Bloody Mary, I’m sure going to keep bacon in my repertoire of foods I love.

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Wednesday, September 1, 2010

Marketing Your Premium Food as Zagat Rated

Zagat, the well-respected restaurant rating organization, has added fast-food to its survey results.

zagatfastfood

It’s virtually impossible to live anywhere in America without having a fast food chain outlet in the neighborhood. We know that these chains play an important role in feeding our population. That’s the reason why we undertook this survey and why we believe the results are so important,” said Tim Zagat, CEO of Zagat Survey.

 

The survey dissected the fast-food chains into three categories: large (up to 5,000 U.S. outlets), mega (more than 5,000) and quick-refreshment (focusing on beverages, ice cream, etc.).  The following restaurants took top honors in their categories:

 

Most popular large fast-food chains
1.    Panera Bread
2.    Chipotle
3.    Five Guys
4.    Chick-fil-A
5.    In-N-Out Burger

Most popular mega fast-food chains
1.    Subway
2.    McDonald’s
3.    Wendy’s
4.    Burger King
5.    Taco Bell

Most popular quick-refreshment chains
1.    Starbucks Coffee
2.    Dunkin’ Donuts
3.    Culver’s
4.    Ben & Jerry’s
5.    Dairy Queen

 

To view the full results, visit zagat.com/fastfood.

 

Seeing the “Zagat Rated” stickers and signs in restaurants throughout the country has always served as a verification that I was about to spend my money on a quality dining experience. Including the fast-food category switches things up a bit. Will every McDonald’s in the country now feature a Zagat Rated sticker?

 

Do you think including fast-food in the Zagat survey decreases the credibility of the survey or does it just make sense considering so much of what we consume comes from a fast-food chain?

 

 

 

 

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Friday, August 27, 2010

Putting All Your Premium Food Marketing Eggs in One Basket

Food recalls present major headaches for some marketers, but can be a silver lining for others.

 

The recent recall of more than 550 million eggs linked to salmonella outbreaks has large manufacturers and grocery store chains digging for answers. However, the small egg farmers that cater to localvores are reaping the benefits.

 

Sales of eggs at farmers markets, co-operatives and roadside stands reportedly spiked over the weekend as news of the outbreak linked to at least 1,300 illnesses reached shoppers.” – MSNBC

 

While the percentage of eggs being recalled pales in comparison to the number produced each year in the US (less than one percent), consumers are quick to change their shopping behaviors when their food safety is threatened.

 

“Anytime something like this happens, people think a lot more about where their food comes from,” said Jackie Dearing of Bloomington, Ill., whose family runs Dearing Country Farms, a small-scale meat and poultry business. 

 

This situation presents two marketing dilemmas:

 

  • How should the large farms whose eggs are not being recalled react to this situation to reassure consumers that it’s safe to purchase their eggs at the grocery store? Are their marketing efforts strong enough to weather the storm?
  • Are small-scale farmers being used as a safe stand-in only when there’s a food crisis at hand? How could they better market themselves to the consumers who only seem to come around when their normal shopping routine is disrupted?
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Friday, August 13, 2010

Marketing Premium Food Comfort Overload

KFC got the food world buzzing with their outrageous Double Down Sandwich. Friendly’s tempts kiddie palates with the Mac & Cheese Quesadilla (with the option to add bacon or a hot dog). And now Denny’s joins the comfort food binge-fest with its Fried Cheese Sandwich.

 

dennys_friedcheesemelt_0810

 

For a mere $4, diners can enjoy a grilled cheese sandwich stuffed with fried mozzarella sticks complete with a side of French fries and marinara sauce, of course.

 

I’m all for taking the occasional comfort in food reminiscent of cozy childhood memories, but are we going too far?

 

It almost seems as if there’s some sort of contest to take comfort food to new heights (or lows) – Krispy Kreme hamburger, anyone? We can thank Paula Deen for that one.

 

Are we in so much need of comfort that plain ole’ comfort food just doesn’t cut it anymore?

 

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Thursday, August 12, 2010

Stick It To ‘Em When Marketing Premium Food

The 2010 Wisconsin State Fair kicked off last week in Milwaukee and with it came a food extravaganza – funnel cakes, corn dogs and cotton candy, oh my!

 

From drive-thru cream puff stations to Crazy Grazin’ Day, the Wisconsin State Fair loves to celebrate food. However, fair food just isn’t fair food unless it’s being served on a stick. This year, the State Fair is offering 65 (!) food items on a stick – 21 of them new from last year.

 

sticfood

 

Some of the more common items include caramel apples, corn dogs, cotton candy and shish-kabobs. But, with 65 options, there are bound to be a few that make you scratch your head in wonder: spaghetti & meatballs, chocolate-covered bacon, deep-fried apple pie and more!

 

For a complete listing of food-on-a-stick items, visit the Wisconsin State Fair website.

 

Last year, the Taste of Home blog , powered by Yahoo!, provided readers with a breakdown of the best state fair food items on a stick:

 

  • Best Food-On-A-Stick: Cookie Dough
  • Messiest Food-On-A-Stick: Fried Peanut Butter and Jelly
  • Better than Ice Cream: Chocolate Covered Banana
  • Most Overrated Food-On-A-Stick: Cherry Pie and Chocolate Covered Bacon
  • Classic Food-On-A-Stick: Corn Dog

 

What’s the most outrageous food-on-a-stick that you’ve tried? Could any of your food products be served on a stick?

 

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Friday, August 6, 2010

Ditch These Marketing Premium Food Trends?

Food trends tend to focus on the up-and-coming. We all want to know what consumers are going to clamor for next and be the first to provide it to them.

 

However, one bold writer for The Daily Beast is calling for an end to these still-hot trends:

 

Food Trucks: “As the mobile food market gets gourmet, its prices are skyrocketing past the $2 hot dog stands. And wouldn’t you prefer to eat that $7 banh mi pork sandwich or $9 Wagyu beef and broccoli at a proper table instead of standing on a street corner?”

 

There is something to be said for receiving sit-down service. However, much like fast food made a dining room out of our cars, the food truck provides diners with another alternative to enjoying their favorite foods.

 

Bacon: “Not since Elvis’ peanut butter, banana and bacon sandwich has there been such a craze for all things porcine. And while at first the enthusiasm of these bacon crusaders was contagious, sometimes it’s OK to make guacamole, or a Bloody Mary, sans pork.”

 

In a region where chocolate-covered bacon-on-a-stick is a highlight at our State Fair, I might have to tread lightly on this one. When used in moderation, bacon can add the perfect savory flavor to create a mouth-watering sweet and salty experience.

 

Truffle Oil: “Too many chefs have become heavy-handed with the infusion, using it more as a crutch than an accessory. The oil shouldn’t overpower the dish, which it ends up doing more often than not.”

 

I have to wonder if consumers would continue to gobble this lucrative product up if they knew it often wasn’t made from real truffles.

 

Cupcakes: “After witnessing them at every wedding, social function, and fashion show for the past two years we’re gagging at the sweetness. Are adults really waiting in line for a treat once reserved for fourth-grade birthday parties?”

 

Hmmm…the indulgence of cake wrapped neatly in a bite-sized package. I don’t see the issue with this one.

 

“Farm to Table”: “While this is one of the most admirable food trends to emerge recently, the term “farm to table” has lost all meaning as Sysco-loving chefs in the ‘burbs have co-opted the concept without really understanding it.”

 

I would have to agree that unless used properly, this term has the potential to lose all meaning (“organic,” anyone?), which is unfortunate because it represents a consumer desire to understand what it is they are eating.

 

Sliders: “Ultimately, this miniature menu innovation is a way for restaurateurs to charge more money for a cutesy dish versus serving a heftier, eight-ounce burger—and to leave diners wanting more.”

 

Like the cupcake, I see this as more of a trend toward smaller portion sizes. As long as ordering half a burger is not an option, sliders present an alternative for those diners who don’t wish to consume a full beef patty.

 

What do you think? Should we all get over these trends, or should the author get over her annoyance with them?

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Tuesday, July 13, 2010

Can You be Too Creative When Marketing Premium Food?

Being on-trend is important to premium food marketers – we’ve talked quite a bit about the latest trends. But salmon-flavored vodka? The Alaska Distillery in Wasilla, AK (the Wasilla of Sarah Palin fame) has infused the savory flavor of smoked salmon into the vodka.

 

Toby Foster, an Alaska Distillery partner and the one charged with coming up with new Alaskan-themed flavors, claims that the intent behind the flavor was to market a local vodka which would stand out among the numerous other bottles on the liquor store shelves.

 

“I was trying to think of something Alaskan. What’s more Alaskan than smoked salmon? It was one of those epiphanies, I suppose,” he said. – MSN

 

Convenience, another perennial customer favorite has led to the Candwich – a sandwich in a can.

 

candwich-sandwich-in-a-can

 

While the peanut butter-and-jelly options seem at least edible, the BBQ chicken and soon-to-be-released cheeseburger varieties seem…less so. As reported by Eater.com, “Although it’s targeting the pre-school, camping, and construction worker demographic, it seems more like a novelty or a military ration than something anyone would actually eat on a regular basis.”

 

Are companies using a little too much innovation to market their premium food? Or, are they recognizing the need for super niche products in an effort to stand out? I’ll let you try both of the products listed in this blog and take your word for it. Please be sure to post your experience with your next salmontini or canned sandwich in the comments.

 

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Friday, July 2, 2010

Embrace Flavor to Market Premium Food

As food trends continue to evolve, so do consumers’ demand for flavor – and plenty of it. Premium food marketers may find success by tapping into the growing request for bold, daring flavor combinations.

 

According to The Wall Street Journal, the current flavor boom is a big change for a nation known for its mashed potatoes, chicken sticks, macaroni and cheese and other unadventurous fare. It’s a reversal that has been building since processed food first began to drown out regional cuisines during World War II, food historians say. Another contributing factor is the growing interest in ethnic cuisines. As the global stage continues to become smaller and more diverse, Americans are much more adventurous with their dining selections.

 

Some examples of food companies embracing the flavor explosion include:

 

  • Seasoning company McCormick & Co. Inc. says Americans now keep an average of 40 different spices, a figure that has grown roughly twice as fast in the past two decades as it did in the previous 30 years.

 

  • PepsiCo Inc.’s Frito-Lay brand recently introduced Doritos chip flavors labeled First-, Second- and Third-Degree Burn, made with jalapeno, buffalo and habanero flavors.

 

  • Gum-maker Wm. Wrigley Jr. Co. is using technologies such as the textured crystals it calls Micro-Bursts to deliver a more intense flavor as well as new sweeteners to make flavors last longer.

 

“Consumers expect more from a flavor. It’s kind of like moving from regular TV to high-def TV,” says Stephen Kalil, corporate executive research chef at Frito-Lay’s Culinary Innovation Center.

 

Do you think Americans’ need to spice things up will eventually result in a desensitization to natural flavors? Is there really too much of a good thing when it comes to flavorful foods?

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Tuesday, June 15, 2010

Market Premium Food with Cookbooks and Recipes

According to a July 2009 report by Mintel, 52% of the general population is dining out less because of the economy. This presents an opportunity for premium food marketers to bring their message to the place where Americans are dining: their homes.

 

Here’s an out-of-the-box idea for reaching these in-home diners: cookbooks. In today’s digital world, you might be surprised to learn that many people still use printed cookbooks.

 

In a recent Better Homes & Gardens study, cookbooks ranked as the #1 resource women turn to for recipes, with 66% of total U.S. women and 91% of BHG readers selecting this option.

 

In addition, cookbooks took the #1 spot for quality of recipes – 84% of total U.S. women and 97% of BHG readers rated it the best source.

 

An excellent example of how to market your premium food with a cookbook is The Great Big Cheese Cookbook:

 

gbcc-cover

 

Authored by the Wisconsin Milk Marketing Board (disclaimer: they are a client), the book features more than 300 recipes all containing the most essential ingredient: Wisconsin Cheese.

 

Does your premium food product lend itself to a cookbook? What are some of your personal favorites?

 

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Wednesday, June 9, 2010

Channeling Table Manners to Market Premium Food

We’re all familiar with the adage “Waste not, want not,” but has one Australian restaurateur gone too far?

 

Fed up with the waste left by diners, Chef Yukako Ichikawa of Wafu – a restaurant that offers “guilty free Japanese cuisine” in the suburbs of Sydney – has ordered her customers to eat everything on their plates or pay a penalty and be banned from her eatery. Conversely, diners who eat all the food they have ordered will receive a 30% discount.

 

Wafu’s website clearly defines the Chef’s expectations of her diners:

 

Eat-in Policy

First, read our policies and mission statement on our front door or on our website. If you agree to our terms (namely, not wasting food and sharing meals as if you would at home) we will gladly welcome you to Wafu.

 

Takeaway Policy

When using your own storage containers for takeaway food, we give you a 30% discount and stamp your Wafu card towards the reward of a $20 voucher to be used for anything in the store!

 

Using our containers incurs a $3 fee for EACH container used to package your meal. Trying to order takeaway without your own containers or plates may also result in refusal of service.

 

The restaurant has gained plenty of media coverage due to its odd (at least by American standards) dining requirements, and has received generally mixed reviews for the policies. Patrons who ranked the restaurant on Eatability typically either gave it high marks for the food or heavily criticized the service, claiming that diners who did not meet the policies were told to leave.

 

“[I] ate here ages ago and loved it, but when I came back, I have never been treated so rudely, by the senior staff. She said a few different things quickly about reading her Policy, which I was accepting of, fair enough, was her restaurant, but she was rude and got defensive when I asked for clarification and basically said we should go because we are not suitable customers/suitable for the restaurant.”

 

Are Ichikawa’s policies commendable or will her personal beliefs hinder the restaurant’s success?

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